Shipping Policy

At Millet Crunch, we strive to deliver your orders in a timely and reliable manner. This Shipping Policy explains how orders are processed, shipped, and delivered through our website https://milletcrunch.in.

1. Order Processing Time

All orders are processed within 1–3 business days after order confirmation, excluding Sundays and public holidays.

Orders placed after business hours or on non-working days will be processed on the next working day.

2. Shipping Coverage

Currently, we ship orders across India.

Delivery serviceability depends on courier partner coverage and pin code availability.

3. Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at checkout before payment.

We may offer free shipping on selected products or promotional periods, which will be clearly mentioned on the website.

4. Estimated Delivery Time

Estimated delivery timelines may vary based on location:

  • Tamil Nadu: 2–5 business days
  • Other States: 4–8 business days

Delivery timelines are estimates and may be affected by factors beyond our control, such as courier delays, weather conditions, or regional restrictions.

5. Order Tracking

Once your order is shipped, you will receive a confirmation message via email or SMS with tracking details, if provided by the courier partner.

You may track your order using the tracking link shared with you.

6. Delivery Partners

We use trusted third-party courier and logistics partners to ensure safe and timely delivery of your orders.

Millet Crunch is not responsible for delays caused by courier partners once the order has been dispatched.

7. Incorrect or Incomplete Address

Please ensure that your shipping address and contact details are accurate at the time of placing the order.

Millet Crunch shall not be responsible for non-delivery or delayed delivery due to incorrect or incomplete address information provided by the customer.

8. Damaged or Missing Items

If you receive a damaged package or missing items, please contact us within 48 hours of delivery with supporting photos or videos.

Claims raised after this period may not be eligible for resolution.

9. Delivery Delays

While we aim to meet estimated delivery timelines, delays may occur due to:

  • Natural disasters or unforeseen events
  • Government restrictions or lockdowns
  • Courier partner operational issues

In such cases, we appreciate your patience and understanding.

10. Contact Information

For shipping-related queries, please contact us:

Millet Crunch
Email: info.ammanmilletfoods@gmailc.om
Phone: +91 730 572 3908
Address: No.9, MABIF Tamil Nadu Agriculture College, Narasingam, Madurai – 625104